House Of Vitka - Store Policies
House of is a holistic wellness and apothecary brand rooted in feminine restoration, ritual, and intentional living. Please review our policies before making a purchase.
General Information
All products are made and offered with care and intention. Our herbal products are not intended to diagnose, treat, cure or prevent any disease. Individual results may vary. By purchasing from House of Vitka, you acknowledge personal responsibility for your wellness choices.
Shipping Policy
Orders are processed within 3-7 business days (excluding weekends and holidays). Once shipped, delivery times depend on the carrier and destination. House of Vitka is not responsible for delays caused by the shipping carrier, incorrect address, or circumstances beyond our control.
You will receive a confirmation email with tracking information once your order has shipped.
Returns & Refund Policy
Due to the nature of herbal and wellness products, all sales are final. We do not accept returns or offer refunds once an order has been shipped.
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos so we can resolve the issue.
Cancellations
Orders may be cancelled within 24 hours of purchase, provided they have not yet been processed or shipped.
Product Use Disclaimer
Our products are intended for educational and wellness support purposes only. Please consult a qualified healthcare professional before use if you are pregnant, nursing, have a medical condition, or are taking medication. Always perform a patch test before topical use.
Digital Products & Services
All digital products, guides, and services are non-refundable once delivered or accessed.
Privacy Policy
We respect your privacy and only collect personal information necessary to process orders, provide customer support, and communicate updates or promotions if you choose to opt in. Payment information is securely processed through third-party providers. We do not sell or share personal data beyond what is required to operate our website.
Accessibility
House of Vitka is committed to making our website accessible to all visitors. If you experience difficulty accessing content, please contact us for assistance.
Contact
For questions or concerns, please contact: Houseofvitka@gmail.com
Policy Updates
House of Vitka reserves the right to update these policies at any time. Changes will be posted on this page.
Last updated: [Jan, 2026]